"The Ohio Consumers’ Counsel provides representation where consumers may otherwise have none. Ohioans deserve affordable, reliable, and equal access to utility services that are essential to their well-being. We're here to see you get that. At the Ohio Consumers' Counsel, we put consumers first."
Maureen Willis
Ohio Consumers' Counsel
Consumer Alert:
AES Ohio Wants to Raise Your Electric Bill Again!
AES Ohio Wants to Raise Your Electric Bill Again!
If approved, the average customer will be paying $21.75 more per month for delivery—about $261 more per year!
Consumer Alert:
CenterPoint Proposes a 29% Increase for its consumers
CenterPoint Proposes a 29% Increase for its consumers
A typical monthly residential bill, currently $78.86, will increase to $102.24, a 29.6% total bill increase.
In The News
Testimony & Filings
Consumer Protection
Submetering (reselling of utility services) and proposed legislation
A submeter allows an apartment owner or other company to purchase utility service (electric and water) and then resell that service to tenants.
Utility Guide to Renting
Before signing the lease for your new apartment, understand what your utilities will be like before writing your name on the dotted line.
Power Outage Tips and Consumer Rights
Be prepared and know your rights if a power outage occurred today.
Energy Choice: Know Your Rights!
Ohio law clearly defines rules and codes of conduct marketers must follow.
Your Guide to Energy Disconnection & Reconnection
There is help if you struggle to pay electric and natural gas bills.
Energy Choice: Block the Knock
Nicer weather may increase energy marketers knocking and claiming to save you money.
Videos: Understanding Your Ohio Utilities
Having trouble paying your utility bill or wondering about energy choice?
Utility Consumers: Where is my refund?
Ohioans have been denied $1.5 billion in electric refunds since 2009.
Energy Choice: How to Spot a Bad Apple
A bad deal with a natural gas or electric marketer could cost you hundreds or even thousands of dollars a year. There are some “bad apples” to avoid!
Consumer Advocacy
Consumer Alerts
Your voices can make a difference.
Your voices can make a difference.
It is very important for the PUCO to hear from you, the consumers directly affected by rate increases.
Let’s end consumer subsidies of coal power plants
OCC has long-opposed coal subsidies funded through consumers’ electricity rates
OCC Calls for FE Investigation
OCC asks PUCO to investigate FirstEnergy on behalf of consumers.
Utility Reform
OCC Board passes resolution to reform the process for selecting PUCO Commissioners.
Consumer Advocates’ Request for Utility Disconnection Suspension Adopted by PUCO
Ruling will give at-risk Ohioans protection from utility disconnection during assistance application process.
OCC Board Chair Writes Letter to PUCO Nominating Council
Asks to Reform its Process for Nominating PUCO Commissioner Applicants to the Governor.
OCC Files Complaint at FERC to Protect Consumers
OCC asks FERC to step in and review supplemental transmission projects that are costing Ohioans hundreds of millions of dollars.
Ohio Consumer Voices Need to Be Heard
OCC joined several Ohio Legal Aid advocates asking the PUCO for a virtual hearing in FirstEnergy’s latest rate increase proposal that consumers deserve.
