Ohio law clearly defines rules and codes of conduct marketers must follow. 

Advocating for Ohioans regarding their utility services.

Can provide income-eligible consumers a discount on telephone service.

Ohio law requires utilities to maintain the safety of their lines.

Learn more about how area codes work in Ohio.

Tenants should understand how they will receive and pay for utility services before signing a lease agreement. 

A checklist for energy assistance appointment documents.

It is important to read your bill each month, look for any unusual charges, and keep track of your normal natural gas usage.

Provides service members and their families with special utility service protections and assistance.

Assists with electric utility bills, central air conditioning repairs, an air conditioning unit and/or fan purchases.

Available July–Sept.

Take this 20-question pop quiz to see how much you know and if you make the grade.

It is important that you read your bill each month, look for any unusual charges, and keep track of your normal electricity usage.

You receive and pay your telephone bill every month, but do you know what the charges on your bill mean?

Learn more about how government aggregation of energy works in Ohio.

There is help if you struggle to pay electric and natural gas bills.

Common utility-related scams, how to avoid being scammed, and where to report it.

Ways to help keep your home cool and save money on your energy bills when temperatures soar.

A law begins as an idea, which then goes through many steps to become a law. Here is how it happens.

There are laws and rules governing telemarketing, which protect you from getting unwanted calls.

When Ohioans use less water to accomplish the same things, it will save money and help ensure a water supply is available for the future.

Maintain or restore service, establish new or transfer service, help with a PIPP default or first PIPP payment.

Available Nov.–March

Did you know you can express your concerns to those making decisions about the utility rates you pay?

Are you an energy saver or an energy waster?

Assistance for utility customers (regardless of income) to reconnect or avoid service disconnection.

Available mid-Oct. to mid-April

A year-round extended payment plan to pay electric and/or natural gas bills based on a percentage of household income.

A benefit directly applied once per heating season to the main heat source or bulk fuel bill.

Reduce energy usage and save on utility bills.

Helps consumers avoid disconnection or reconnect service if someone in the home has a medical condition.

Information to consider when deciding whether to purchase a utility line warranty.

A utility’s Third-Party Notification program serves as a safety net for consumers whose utility service could be disconnected.

The average household spends $100 every year on vampire power. 

Contact your utility company to ask for an individualized payment plan.

Interested in saving money this holiday season? 

Understanding your water bill and service.

Assists income-eligible Ohioans to improve their home’s energy efficiency and reduce energy costs.

Helps utility customers with payment assistance for electric, natural gas and/or water bills.

Electric utilities are modernizing the electric grid with digital technology to improve its reliability and efficiency.

This simplifies the information to help you choose the best bulb to meet your needs.

Learn energy-saving tips that can reduce your home’s energy costs.

Be prepared and know your rights if a power outage occurred today.

Concerned about energy prices?